Riverside Managed Services IT solutions can help your business protect against data loss, reduce system downtime, increase productivity & efficiency and reduce viruses, spyware, and spam. As an experienced managed services provider, our focus is to keep your IT systems and network operational and running at its maximum potential allowing you to focus on the everyday demands of managing costs while growing your business.

The following are just a few of the ways we can help support your network:

• Remote Server Management
• Remote Desktop Management
• Remote Diagnostics And Issue Resolution
• Proactive Infrastructure Maintenance
• Environment Virtualization
• Asset Management
• Help Desk Services
• Centrally Managed Spam and Virus Filtering
• Centrally Managed Patch Management

Products and Services

Our product offering includes two standard products, plus custom consulting on an hourly basis.  The two standard products are Assessment/Triage and Network Services:

• Assessment/Triage: This product/service would precede all other services, and would be required for all potential clients.  Assessment/Triage involves an on-site visit, where our IT professionals examine the current network topology at the client site, identifying immediate security weaknesses, flaws and vulnerabilities. Recommendations are then made for critical vulnerabilities for immediate action, as well as less urgent actions that should be implemented over time as conditions allow.
• Network Services: This service is our core IT product, and covers Remote Monitoring, Asset Tracking, Remote Management, Patch Management and Anti-Virus.
• Vulnerability Monitoring: An initial internal/external vulnerability scan is included in the initial assessment and is offered as an option to continue periodic vulnerability scans to monitor for potential weaknesses in the client’s network.
• Optional Services: Offered on a per hour or scheduled rate, onsite or remote:

• • Network Services (Firewalls, Routers, etc.)
  • Hardware (Servers, workstations, printers, etc.)
  • Consultation – (Network, Portico, etc.) including:

• • • Discovery
    • Engineering
    • Design & Implementation
    • Contract Reviews or Negotiations